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FAQ

Are LipSynk Cosmetics products sold at any other retailers?

No. LipSynkCosmetics.com is the EXCLUSIVE destination for LipSynk Cosmetics.

How often do you restock?

We aim to restock every week, but restock dates vary depending on product availability.

What Ingredients Are In Your Products?

All the ingredients we use in a product are listed on the package or the label of the product itself.  Since some ingredients are known by more than one name, we use the standard industry FDA-recognized names.

How many items can I buy in one purchase?

Orders are limited to three units of each product per person.

I placed an order. When will my package arrive?

All packages ship via USPS. The processing time for orders is 1-2 business days. After that, delivery time within the United States is 3-6 days, and 10-21 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

Please refer to our Shipping Policy.

What method is used for shipping?

All packages are shipped via USPS.

How can I get in touch with your customer service team?

For customer service inquiries only, please E-mail LipSynkCosmetics@gmail.com

I emailed your customer service team. When should I expect a response?

We aim to respond to all E-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.

Do you offer returns?

Please refer to our 100 % GUARANTEE POLICY

In the unlikely event that a product arrives not as described, we will send replacements for damaged/missing product within 14 days of receipt of package.

I have not received my order confirmation, what should I do?

Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at lipsynkcosmetics@gmail.com with your inquiry.

Do I need to set up an account to place an order?

No, but by setting up an account, you become a LipSynk Cosmetics VIP member and have access to exclusive promotions and give-a-ways. You will also be added to our email list for exclusive updates in the future.

Do you ever do giveaways?

Yes, we run official giveaways on LipSynkCosmetics.com and through our social media channels at @LipSynkCosmetics (Instagram and twitter)

Can I change my order once I've placed it?

No, once you place an order it is final.